• Provides overall leadership and strategic vision.
• Ensures alignment with OTHM accreditation standards.
• Oversees performance of all departments.
• Manages budgeting, financial planning, and reporting.
• Ensures transparent handling of tuition fees and expenses.
• Supports audits and compliance with financial regulations.
• Oversees student admissions, guidance, and support services.
• Ensures a positive student experience from enrollment to graduation.
• Handles student welfare, complaints, and academic records.
• Develops and executes marketing strategies for student recruitment.
• Builds partnerships with agents, schools, and institutions.
• Oversees brand image, digital campaigns, and sales targets.
• Ensures all operations meet OTHM and Ofqual standards.
• Prepares and maintains accreditation documents and policies.
• Coordinates internal audits and regulatory requirements.
• Manages IT infrastructure, LMS platforms, and digital tools.
• Ensures cybersecurity, data protection, and technical support.
• Supports innovation in online/hybrid delivery.
• Designs, reviews, and monitors curriculum and course delivery.
• Coordinates with OTHM on qualification standards and updates.
• Oversees teaching quality, assessment, and faculty development.
• Manages recruitment, onboarding, and staff training.
• Oversees performance evaluation, career development, and employee welfare.
• Ensures compliance with labor laws and promotes a positive workplace culture.
• Builds and manages relationships with international institutions and agencies.
• Develops joint programs, exchange opportunities, and global initiatives.
• Expands the organization’s international visibility and collaborations.
• Oversees academic and administrative quality monitoring systems.
• Collects and reviews student and staff feedback for continuous improvement.
• Coordinates internal and external quality audits to meet OTHM and Ofqual standards.